AGA Job Openings

The following jobs are open at the AGA national office:

Industry Sales Coordinator

The American Gastroenterological Association, based in Bethesda, MD seeks a sales coordinator to work with the Industry Sales Manager to prospect and generate sales leads for both exhibit space and sponsorships. The incumbent will also handle the administrative functions associated with sales.

Duties and Responsibilities:

Exhibit Booth Sales Management

  • Prospect new companies that would have a product or service that would be of interest to the attendees of DDW.
  • Develop and maintain the prospect database and work with the DDW Industry Sales manager to sell exhibit space and sponsorships opportunities to the current; past exhibitors and new prospects.
  • Maintain exhibitor and sponsorship files and records.
  • Coordinate and schedule all pre- and at- show sales.

Financial/Administrative Management

  • Process new exhibit sales invoices
  • Coordinate the payment process with the Accounting Department to ensure payments are received on schedule.
  • Monitor payment of booth and sponsorship fees and follow up on all late or missing payments
  • Maintain exhibitor databases, such as Plantour, Salesforce interface, NetForum records.
  • Travel to, and where appropriate, exhibit at tradeshows to promote DDW to potential exhibitors, attendees and presenters. Travel to DDW, the annual meeting.

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Quality Measurement and Improvement Manager

The American Gastroenterological Association seeks a candidate to provide operational, technical, and organizational support for the AGA Digestive Health Recognition Program (DHRP) and for other AGA Institute initiatives related to quality improvement, practice and technology, as assigned.

Duties and Responsibilities:

  1. Oversee operational aspects of the DHRP, including:
    1. Serve as the central operational point of contact.
    2. Provide support to prospective and current participants.
    3. Deliver one-on-one and group training on DHRP program policies and their usage.
    4. Maintain program-level expertise in the definition, format, and interpretation of data elements and measures.
    5. Triage support to appropriate staff and experts, as needed.
    6. Fully document all support requests for use in DHRP quality improvement.
    7. Monitor and report program participation metrics, including:
      1.  Participation rates and demographics
      2. Site visit and registration trends
      3. Support request totals, categories, and most common requests
      4. Program financial metrics and trends
  2. Coordinate communications and meetings between internal and external stakeholders, including AGA committees, health plans, technology vendors, and others.
  3. Participate in program design groups, including quality measures design and coding, data element identification and definition, and identification of technical requirements, and documentation.
  4. Serve as the resident expert on CMS rules related to PQRS and Meaningful Use.
  5. Work to continuously identify and implement quality improvement opportunities for the DHRP program.
  6. Recommend products and programs designed to meet the strategies delineated in the Strategic Plan in the area of quality improvement and performance measurement adoption.
  7. Generate ideas for new programs for AGA members regarding implementing quality improvement plans in their practice and interpreting registry data reports.

Qualifications:

  1. Bachelor’s degree (health care focus preferred)
  2. 1–5 years experience in health care quality measurement is a plus.
  3. Familiarity with U.S... health care payment systems and policies is a plus.
  4. Organized approach to work, with the ability to prioritize and work on multiple tasks simultaneously.
  5. Clear and professional written and spoken communication skills.
  6. Ability to quickly incorporate complex information and implement it in daily practice.
  7. Strong attention to detail and ability to clearly document processes and specifications and maintain versions of said documents.
  8. Experience in databases, quality data collection and analytics preferred.
  9. Proficiency in Microsoft Office, including Word, Outlook, Excel, and PowerPoint (proficiency in Access preferred).

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Public Policy Coordinator

The American Gastroenterological Association is seeking a candidate responsible for managing and coordinating Public Policy Department programs and initiatives providing administrative support services, representing the organization at external meetings when necessary, and ensuring that logistical matters are handled with maximum efficiency.

Duties and Responsibilities:

  1. Assume administrative functions for two standing committees and three subcommittees; organize and assemble agenda materials; arrange teleconferences; assist in keeping committee members informed of key developments.
  2. Organize all committee and staff activities associated with DDW which is AGA’s annual meeting (committee meetings, receptions, meetings with industry and individual AGA members).
  3. Help draft and organize submissions for governing board agendas, public policy monthly report, AGA PAC updates and other written communications.
  4. Help respond to requests from AGA members and staff.
  5. Monitor and help update advocacy portion of AGA web site as necessary.
  6. Conduct research on legislative and regulatory issues to help draft issue briefs, communications with federal agencies and to help prepare for congressional and agency meetings.
  7. Attend external briefings, coalition meetings and other forums, as necessary to monitor proceedings and report back to staff.
  8. Research political intelligence on key congressional races around the country to assist in drafting contribution requests to the AGA PAC Board of Advisors; help organize incoming invitations to political events.
  9. Assist in administrative functions of AGA PAC including maintaining AGA PAC donor data base and filings with the federal election commission (FEC).
  10. Maintain and update legislative and regulatory priorities templates.
  11. Maintain template on performance objectives and other goals of the department to ensure that activities are on track.

Qualifications:

  1. Bachelor’s degree in Political Science or related field preferred.  Interest in public policy desirable. Association experience preferred but not required.
  2. Ability to work independently and use sound judgment to solve problems.
  3. Excellent project management skills: detail oriented with an ability to manage multiple projects simultaneously, prioritize and meet deadlines.
  4. Excellent interpersonal, written and oral communication skills.
  5. Ability to work within, and promote, a team environment in the workplace.

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Council Operations Coordinator

The American Gastroenterological Association is seeking a candidate responsible for coordinating AGA Institute’s portion of programming for the annual meeting Digestive Disease Week® (DDW) in conjunction with the volunteer leadership of the AGA Institute Council and three other medical societies.  The Council comprises 12 sections that develop and oversee AGA Institute’s portion of DDW and other educational programming. Support functions of the Director, and Manager of Council Operations.

Duties and Responsibilities:

  1. Works closely with section managers and director to coordinate AGA Institute educational programming at DDW according to council timeline.
  2. Develops and manages speaker and abstract reviewer databases.
  3. Prepares invited speaker invitations; tracks speaker forms, honoraria, disclosure forms and reimbursement forms.
  4. Coordinates the assignment of AGA Institute DDW participant financial disclosures for review.
  5. Assists with routine correspondence, minutes, memos, reports, mailings to Council including the production of Council meeting agenda books, and operations and procedures binders.
  6. Creates, manages multiple, large program documents, spreadsheets and other files containing speaker and other DDW session information.
  7. Arranges and coordinates conference calls and meetings.
  8. Works closely with the Meetings department to support AGA Institute Council meetings.
  9. Monitors Council information on AGA Institute and DDW Web sites, and monitors AGA Institute Council email box.
  10. Responds to general inquiries and fulfills requests for information.
  11. Maintains filing system for council activities in accordance with AGA policy.
  12. Performs reception/phone duty in accordance with AGA policy.

Qualifications:

  1. Bachelor’s degree and previous work experience at a non-profit preferred.
  2. At least one–two years relevant administrative work experience including exposure to and communication with external clients required.
  3. Experience with tracking high volume of information, preferably logistics for large conferences.
  4. Available for travel and weekend work required.
  5. Good writing skills required.
  6. Proficient with Microsoft Office programs including extensive knowledge of Excel required.

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Education Coordinator

The American Gastroenterological Association seeks a candidate responsible for a variety of administrative functions that support the activities of the Education Department, including specific CME activities (i.e. Spring Postgraduate Course, Academic Skills Workshop, online educational activities) and the Education and Training Committee.

Duties and Responsibilities:

  1. Assists in the coordination and implementation of educational courses, enduring materials and other educational activities, including faculty logistics, brochure, and syllabus production.
  2. Provides administrative support to the Education team; schedules conference calls and meetings, assembles and distributes agenda packets and orientation books, distributes meeting minutes, and other follow-up items.
  3. Coordinates all aspects related to the faculty of educational activities, including correspondence, speaker forms, faculty handbooks and syllabus materials.
  4. Coordinates the invitation and confirmation of faculty/ speakers for the annual Postgraduate Course, selected freestanding symposia, and enduring materials.
  5. Provides research, writing, and editing support for developing needs assessment and evaluation reports for educational activities.
  6. Maintains filing system for educational activities and Education and Training Committee in accordance with AGA policy and ACCME requirements.
  7. Maintains CME credit tracking database, inputs CME data and routinely responds to CME credit requests and performs regular correspondence.
  8. Responds to member questions about CME credits, educational offerings and other inquiries.
  9. Performs reception/phone duty in accordance with AGA policy.
  10. Processes invoices, check requests, and travel reimbursements.

Qualifications:

  1. Experience in customer service and/or administrative capacity in healthcare, education, or non-profit industries
  2. Bachelor's degree, preferred.
  3. Some travel may be required.

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DDW Program Coordinator

The American Gastroenterological Association seeks an applicant responsible for the programmatic development of the annual meeting Digestive Disease Week® (DDW) in coordination with the four sponsoring societies, including abstract management, poster session management and the production process of all DDW publications. The incumbent also provides customer service to DDW society liaisons, abstract submitters, members, attendees and speakers.

Duties and Responsibilities:

  1. Assist the DDW Program Chairs in coordinating all DDW Scientific Sessions Manage the Poster Session related activities.
  2. Serve as liaison for abstract management company and sponsoring society members for inquires related to abstract submission, review and session scheduling.
  3. Coordinate all DDW Scientific Session signage, including poster hall signage.
  4. Manage DDW Program email correspondence and phone calls.
  5. Facilitate the development of presenter resources Coordinate DDW program related website updates.
  6. Coordinate with Marketing Department for content and format of all DDW promotional materials — including registration brochure, and Call for Abstracts advertisement.
  7. Assist with coordination of DDW publications and resources Assist with logistics related to issuing CME.
  8. Research and assist with development of new scientific program initiatives Support speaker financial disclosure conflict of interest resolution process.
  9. Assist with development, deployment and summarization of program related evaluations.
  10. Contribute to annual program reports.
  11. Serve as contact for general program inquiries.
  12. Assist Program Manager, Director, Program Operations and Vice President of Meetings and Conventions in any phase of the event operation or activity that is necessary.

Qualifications:

  1. Three years or more of prior association experience.
  2. Prior publication and electronic media experience preferred.
  3. Proficient in Microsoft Office particularly Word and Excel
  4. Must possess college degree
  5. Travel required.
  6. Positive “team player” attitude and excellent interpersonal skills required.

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Front-End Web Developer

The American Gastroenterological Association seeks a candidate responsible for building high-quality Web pages, microsites, and user interfaces for Web and iOS applications for our members and their patients. The front-end Web developer works closely with our design team, back-end developer and project managers to develop specifications and make recommendations on the use of new and emerging technologies. The front-end Web developer also manages the workflow through BrowserCMS, our content management system and reviews all submissions from content providers before publishing to the Web.

Duties and Responsibilities:

  • Develop high-quality Web pages, microsites, and user interfaces for Web and iOS applications for our members and their patients.
  • Manage content management system workflow, reviewing all content before publishing to the Web.
  • Maintain and update our family of websites.
  • Provide technical (HTML code) review of all HTML mass emails before delivery.
  • Work closely with project managers and other members of the Web team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
  • Produce project estimates, including expertise required, total number of people required, total number of development hours required, etc.
  • Work with the design team, project managers and back-end Web developer to build and refine graphic designs for websites.
  • Convert raw images and layouts from a graphic designer into CSS/XHTML themes.
  • Determine appropriate information architecture, and other technical solutions, and make relevant recommendations.
  • Communicate to the project manager with efficiency and accuracy any progress and/or delays. Engage in outside-the-box thinking to provide high value of service.
  • Alert colleagues to emerging technologies or applications and the opportunities to integrate them into operations and activities.
  • Edit videos for online use.
  • Analyze website traffic patterns and page performance via Google Analytics. Make recommendations to improve the user experience.
  • Coordinate online advertising program with third-party ad contractor.
  • Work with project managers to conduct regular review and update of sites.
  • Handle production and distribution of email newsletters.

Qualifications:

  • BS in computer science or a related field, or significant equivalent experience.
  • At least 3 years of front-end Web development experience.
  • At least 3 years’ experience at an agency, consultancy or within the Internet division of an organization.
  • Experience working within a CMS and providing code review for multiple content providers.
  • Demonstrated ability to hand-code CSS/HTML user experiences.
  • Demonstrated experience developing user interfaces for iOS applications.
  • Experience with WordPress, Bootstrap 3 and Foundation v5.
  • Experience with Adobe Creative Suite.
  • Knowledge of CSS3, HTML 5, JQuery, XML and XHTML.
  • Knowledge of user-centered design and/or user-experience artifacts.
  • Experience with the BrowserCMS open-source Ruby on Rails project a plus.
  • Helpful to have video editing experience with iMovie or Final Cut Pro.
  • Must be available outside of normal business hours to handle occasional website problems.
  • Familiarity with source control and other software engineering best practices.
  • Strong attention to detail.
  • Self-starter with strong self-management skills.
  • Ability to organize and manage multiple priorities.
  • Excellent communication skills with the ability to present ideas in a clear concise manner.
  • Ability to collaborate easily with others.

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Back-End Web Developer

The American Gastroenterological Association seeks an applicant responsible for developing innovative, reusable Web-based tools and iOS applications for our members and their patients. The back-end Web developer works closely with our front-end developer, project managers and design team members to develop specifications and make recommendations on the use of new and emerging technologies.

Duties and Responsibilities:

  • Develop innovative, reusable Web-based tools and iOS applications for our members and their patients.
  • Work closely with project managers and other members of the Web team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
  • Produce project estimates, including expertise required, total number of people required, total number of development hours required, etc.
  • Determine appropriate architecture, and other technical solutions, and make relevant recommendations.
  • Communicate to the project manager with efficiency and accuracy any progress and/or delays. Engage in outside-the-box thinking to provide high value of service.
  • Alert colleagues to emerging technologies or applications and the opportunities to integrate them into operations and activities.
  • Become actively involved in and contribute regularly to the development community for BrowserCMS.

Qualifications:

  • BS in computer science or a related field, or significant equivalent experience.
  • At least 3 years of back-end Web development experience.
  • At least 3 years’ experience at an agency, consultancy or within the Internet division of an organization.
  • Demonstrated experience with Ruby on Rails; experience with the BrowserCMS open-source Ruby on Rails project a plus.
  • Demonstrated experience developing iOS applications.
  • Experience with WordPress, Bootstrap 3 and Foundation v5.
  • Experience with Cold Fusion a plus.
  • Familiarity with source control and other software engineering best practices.
  • Must be available outside of normal business hours to handle occasional website problems.
  • Strong attention to detail.
  • Self-starter with strong self-management skills.
  • Ability to organize and manage multiple priorities.
  • Excellent communication skills with the ability to present ideas in a clear concise manner.
  • Ability to collaborate easily with others.

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Membership Assistant

The American Gastroenterological Association seeks a candidate responsible for front-line Member Services for a large member society which includes handling inbound and outbound customer/member communication, data input and application processing within AGA’s netFORUM database maintaining membership records, and executing diverse administrative functions within the Member Services department.

Duties and Responsibilities:

  1. Responds to members and customers’ requests by telephone, email and mail in a timely manner.
  2. Provides accurate information related to products, prices, delivery times, membership categories and benefits, as required via written and verbal communication.
  3. Processes daily financial batches including product orders, dues, registrations, and subscriptions within the netFORUM database.
  4. Reviews and processes new applications to ensure all criteria have been met and data is entered correctly into the database.
  5. Scans new member applications and all other membership related material for electronic record.
  6. Adheres to database standards to ensure database integrity.
  7. Processes credit cards transactions through netFORUM for product orders, dues, registrations, and subscriptions.
  8. Provides front-office (receptionist) relief as needed.
  9. Maintains address changes, application information and demographic information related to member and non-member accounts in database and through filing.
  10. Supports the Member Services Director as needed with special projects.

Qualifications:

  1. High school diploma or equivalent. Additional education preferred.
  2. Minimum of one-year data-entry experience.
  3. Proficiency with membership database software (netFORUM preferred, other comparable systems may be IMIS, Personify, SalesForce), Microsoft Office, and the Internet.
  4. Strong word processing skills with accuracy and speed between 50–70 wpm.

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Guideline Development Manager

The American Gastroenterological Association seeks a candidate to support the work of the AGA Institute by overseeing the development and implementation of all components of AGA's clinical practice guideline and algorithm/care pathways process. This position serves as staff liaison to the Clinical Guidelines Committee to identify current and upcoming clinical issues and trends, and assist AGA staff in the formulation, coordination, and implementation of relevant organizational policies, programs, services and products.

Duties and Responsibilities:

  1. Implement and manage the development of AGA clinical practice guidelines and algorithms/care pathways.
  2. Serve as liaison to guideline workgroups, aiding in all project management aspects of guideline development.
  3. Maintain project timelines; ensure that guidelines are completed in a timely manner.
  4. Serve as liaison to the Clinical guidelines committee and work closely with the committee chair.
  5. Regularly update the Chair of the Clinical guidelines Committee, AGA staff, and the editor of Gastroenterology and Governing Board members on the progress of guidelines.
  6. Coordinate with relevant members of the Practice & Quality department to aid in the development of clinical algorithms.
  7. Assist the Director of Accountable Care and Value-Based Strategy in preparing the Quarterly newsletter and/or other relevant AGA publications.
  8. Assist in the development of components of the Roadmap to the Future of GI Practice Initiative.
  9. Schedule and participate in conference calls.
  10. Maintain a positive attitude and professional work ethic.

Qualifications:

  1. Bachelor's degree (BA or BS) from a four year college or university required.
  2. Advanced proficiency with computers and MS Office (Word, Excel and PowerPoint).
  3. Ability to learn project management software.
  4. Interest in health care policy/administration preferred.
  5. Eager to learn; keen attention to detail.
  6. Strong organizational and time management skills with an ability to manage multiple projects simultaneously.
  7. Excellent written, oral presentation, and interpersonal skills essential.

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Marketing Manager

The American Gastroenterological Association seeks a candidate responsible for working with the Director of Marketing and AGA staff to develop and implement marketing strategies that can include: membership recruitment and retention, AGA PAC, AGA Foundation, AGA Institute, promotion of AGA products and services, and coordination of trade show activities.

Duties and Responsibilites:

  1. General Management
    • Develops, implements, and tracks marketing strategies and tactics to advance the goals and objectives of AGA and AGA Institute.
    • Initiates and manages marketing projects, including direct mail, advertising, Internet, broadcast fax and email, social media, etc.
    • Monitors the financial status and prospects of the programs and activities under her/his purview. Ensures that expenditures are appropriately authorized and within budget.
    • Maintains relationships with and manages internal and external designers and printers.
  2. Specific Responsibilities
    • Works with the Director of Marketing and staff from other departments to develop marketing concepts, including copy and design approaches, which adhere to and build on the AGA brand. Writes and edits copy.
    • Develops project timelines and ensure deadlines are met.
    • Ensures measurement techniques are built into marketing activities, tracks marketing results and provides reports on individual projects.
    • Monitors individual project budgets.
    • Monitors the financial status and prospects of the programs and activities under his/her purview. Ensures that expenditures are appropriately authorized and within budget.
    • Maintains relationships with and manages internal and external design agencies and printers.
    • Quotes design and print to outside vendors on a project by project basis.
    • Works with designers to ensure designs meet project requirements as well as overall AGA design standards.
    • Supervises print buying and print production.
    • Writes promotional articles for AGA print and electronic publications. Works with the Director of Marketing to identify newsworthy events involving membership programs, products and services. Develops articles that will complement existing marketing efforts for said programs, products and services. Coordinates placement of articles with Editor/Program Director.
    • Tracks competition and maintains an archive of marketing collateral.
    • Coordinates trade show exhibit activities.

Qualifications:

  1. Degree in marketing or related experience (preferably health care related).
  2. 3–5 years of progressively responsible experience in all aspects of marketing, including direct marketing, advertising and e-commerce. Experience in social media marketing a plus.
  3. Experience working in a membership organization developing, implementing and tracking membership recruitment and retention plans.
  4. Experience working with designers and experience in print buying and management.

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