2017-11-08 21:20:24 UTC

A Few Clicks from Dr. Rajeev Jain and the Big Payoff for his Patients

Nov. 8, 2017

Dr. Rajeev Jain explains how integrating AGA patient education into his EHR improved his efficiency and better engaged his patients.

By Rajeev Jain, MD, AGAF, Texas Digestive Disease Consultants, Dallas.

During a typical day, making sure my patients feel comfortable and informed is one of my top priorities. Maintaining an open line of communication is vital to building the doctor-patient relationship, but I also need to have access to good education resources. My patients feel more at ease and are able take charge of their own health when they have credible patient education materials on a variety of GI conditions and procedures, written in a way that they can understand. 

When I see a patient, I like to have easily-accessible patient education resources to give them right away. The AGA electronic health record (EHR) instructions helped me easily integrate the AGA PatientINFO Center resources into my gMed system. I followed the step-by-step instructions on how to add education materials to my EHR, so they can be automatically printed or published to the patient portal from the checkout screen in gMed. This lets me hand them to a patient during our consultation or after a procedure. Within a few minutes, I had added a robust portfolio of documents to our EHR from AGA. Now, I can conveniently access patient data, medical records and patient resources all in one place. I have been able to efficiently discharge my patients after a procedure knowing that they are given pertinent, accurate and vetted information regarding their symptoms and possible biopsy results. These materials enhance patient knowledge and engagement in their health.

I encourage others to take advantage of the AGA PatientINFO Center, a full digital library of high-quality patient education, as well as the EHR instructions available for Athena, Cerner, EPIC and gMed for increased ease of use. 

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